We would love to hear your comments and/or praises and so we've dedicated this page to you. Click Link Below:
Testimonials/Comments
Click on the above Testimonials/Comments but first copy this address:
testimonials@horseloversheadquarters.com and then paste in the TO line of your email.
Read what Amanda from Canada had to say about her bridle: (pic above)
"Alaska's Midnight Sun (allie) is a 16.1hh Belgian mare. She weighs in at 1780lbs and nothing ever comes in her size!
As my first time ordering over the internet, I was terrified. You were so nice, it was great! Best christmas present to myself ever!
Leather was the color I wanted and the hearts are all very detailed. Fit perfectly on the first try and I even had to put it up a hole!
Like I said it's been 6 months of wear and tear and it still looks brand new.
We've been everywhere, 14 hour trail rides along the 16 mile creek, swimming with it and everything. We've put this bridle through a lot and it is still perfect. It is now that nice, well oiled broken in bridle that all of allie's "normal sized" horse friends like to try on just to see what it would look like on them. It's been to western pleasure shows and fall fairs left and right.
Best investment I've made to date on tack. Durable and pretty! We can't fend off the compliments. I can't wait to get the matching breast plate!
Can't say enough good things about your store, trying to tell all of Canada about it!"
Lynette DeSanctis writes:
Hi Shari,
I had to write and tell you how impressed I am with your site, your merchandise and the speed with which I received my order! I will definitely be passing along your site info to friends and family.
Jose Sousa, Portugal writes to say:
"I live on a Portuguese archipelago in the middle of the Atlantic Ocean
called Azores. I've been using the internet since 1994 and I've bought merchandise from
more then one hundred different sites.
In January, I found Horselovers. Right from the start I got impressed with
the quality and prices of this site. To me it's the best relation
price/quality I've found on all the items that this site sells.
Unfortunately for me, Horselovers didn't ship internationally, so I emailed
Shari and then called her to fix my order. I've to tell you that in all the
years I've surfed the web I've never found such a professional, friendly,
comprehensive and loving lady like she is. I even send her all my credit
card information by phone.
Things got even better when some days later I got my order. My gun holster
is even better then it looks on the pictures. And the saddlebags she sent me
are great, much better then I thought it was.
If you're looking for some of the stuff Shari has on this site stop browsing
cause you'll get the best prices and the best quality you can think of. And
she also sent me a beautiful postcard with horses.
Thank you Shari, I wish you all the best luck in the world. I'll call you
soon for my next order."
Charles Betz, California says:
"Dear Shari,
I wish to thank you for taking the time to call and advise me on the gunbelt. It was a very pleasant conversation. There are very, very few company owners that would devote that much time to ensuring their customer's satisfaction. With this concern for business and customer relations, you will have a steady growing client base and definite repeat business. I shallrefer my friends who are thinking of purchasing similar products to you and your company."
Yours sincerely,
Deb - Plant City, Florida says:
Wow! I'm very impressed with your site. It's loaded with a lot of
information and gifts, and it's easy to maneuver around in. Keep up the
good work! I look forward to checking back often to see what you've added.
Good job!
Lynn from NY writes about Patsy's New Saddle: (see pic above)
Hi Shari,
I hope all is well. I wanted to let you know that we love the saddle! It fits Patsy perfectly and is really beautiful. It is also extremely comfortable to ride in.
Happy trails - Lynn
Ray Boyd - Kirkland, Wa.
I have been involved in ecommerce for many years, both as a buyer and a seller. I must say that my experience with www.horseloversheadquarters.com was one of the most pleasurable that I have had. The "cowgirls rule" hat was just what I expected and is cherished by my daughter. Navigating the website was very easy and the hat was shipped the same day. Keep up the good work Shari.
Karolyn Griner
"Hi Shari,
You made buying on-line so easy, and your service is the best I have ever received from purchasing on-line items! Better Than e-bay even. I look forward to buying much more of the items you have as I can afford them. You're an angel from Heaven and thanks again for being there."
Robert Kelly - Middleburg, Florida:
"Hello Horseloversheadquarters.com:
I was very satisfied with the quality of the item purchased. I am sure other customers will be happy with your service and products. Best wishes for them, regards"
Robert (Texas):
"Shari,
You are very professional and conscientious towards your customers, which in turn makes you high up on my list! Hope your New Year is special! Take care,"
KATHY (Kentucky)
"Hi Shari, I just found the xmas card in the box!Thanks so much I love cats!!Merry Christmas to you also!!!You are a very nice person...Thanks"
"Dear Sherri,
I wish to reiterate my comments during our recent telephone conversation. It was wonderful to pick up the phone and get a human response. How refreshing to receive a personal touch and a sense of service to the customer. The item I ordered was also on another website, but your price was far better than theirs. Please feel free to use my comments on your website.
Thank you, again,
Helen Jennings, Pennsylvania
Bob Williams
"Tks much - I really appreciate the very quick and professional service. Tks again"
"Thanks Shari,
It has been a pleasure doing business so far. It's not often a company takes the time to keep you updated. I will certainly recommend you to others."
Dottie Reed
"Hi Shari,
I enjoyed talking with you today and thank you SO much for your assistance and speedy service! I definitely will be checking back again. Happy Holidays"
Jessie says:
"Your site is the only one I have found to carry a large selection of draft size tack. Thank you"
Steve, Florida
"Shari,
Thanks for the great customer service!! It was a pleasure doing business with you."
Dianna Burley, Texas
"Shari,
Thank you, I look forward to receiving the order. I love your website and I'm sure we'll be buying from you in the future."
Jennifer from Arizona
"I just ordered some cinches from you and you sent them so quickly and with such a personal touch. I didn't feel like just another customer, but like someone whose business was appreciated. Thank you for that and I will certainly be using you again! Do you know how I can estimate the weight of my 19.2 hand draft horse? Thank you."
From Heidi and Big Boy, Noah
"Hi Horse Lover Headquarters!
I just wanted you to know how much I'm enjoying your newsletter and poking around your website. You've got a lot of neat stuff to read and look at! I'm in the market to purchase a biggie size saddle for my biggie size Belgian (18.3h) pretty soon. You're just about the only site I've stumbled across who even approaches the right size!! I'm looking forward to shopping and I'm in love with the great colors/options you offer. I just know my Noah will look awesome in Royal Purple or maybe Lime Green!!??!
Take care and thank you again for creating such a cool place to look around. Not many sites truly meet the needs of the "bigger" equine friend, so it's quite refreshing to see your inventory."
Crystal Ray states:
"Thanks Shari, the arrangements were a big hit. You atleast have two orders – one for a country wedding and another one for another lady. I gave them your website. It was refreshing doing business with you, they came on time and all were in tack and ready to arrange."
Carol
"Thank you I'm looking forward to them.If everyone was a good business person like you the world would be a better place. Thank you"
Margi from Australia:
"Hi Shari
Thank you so much! I am very excited and looking forward to receiving the goods. I will have to send you a photo of "Tess" in her new gear when it arrives!
So thanks again. You win my vote for "best customer service of the year", as you went out of your way to be so helpful. If I hear of anyone looking for horse gear I will certainly recommend you to them!"
Marie says:
"Dear Shari, I received my candle vanilla cranberry & butter rum today. Nicely packaged. Everything was intact. Thank you and I will keep your website in my favorites. Loved the card and thank you for sending me your business card. You are also in my REAL address book.lol Thank you again. Pleasure doing business with all your touches."
Linda adds:
"Thank you...I'm looking forward to receiving them. I am a photographer and do "Wild West Photos", dressing customers up in western wear and saloon girl outfits and photographing them. I print the photos to look like they are really from the old wild west days and am constantly looking for new ideas for western wear. You have a great web site and I'm sure I will be ordering more."
Shirley writes:
"Hi Shari, I did get Dice's halter and thank you so very much. It was so very thoughtful of you to call to verify. I am so pleased to have made a purchase with you. It is very refreshing to have someone as caring as you to do business with. I don't need anything else at this time, but when I do, you can rest assure, I will think of you, only, as regards to his needs. Warmest regards, Shari! You are one of a kind and I wish you the best! Shirley"
Scott Haley Writes:
Hi Shari,
Thank you so much for being a responsive, responsible vendor! How refreshing.
Thanks Again,
Scott
Good morning, Shari.
Thank you so much for your help. It is indeed a pleasure to have encountered someone with the patience to help me in my search for the perfect candle. You may not be old enough to remember that this is the way it used to be done; when the pride and joy of our closets were a pair of black/white saddle shoes.
Best to you, and again--many thanks for your assistance.
Susan Lennard
Hi Shari,
Wanted to let you know that I received the order the other day. Thank you so much for all your help on all of my orders with my many questions and many interruptions with my little ones in the background.:) I hope everything works out wonderfully with you and your upcoming move. Take care and God Bless, Leslie
Hi Shari,
We tried the saddle on Sanibel yesterday. It was a little big, but we were using a show blanket of Sara Lee's. Mine is thicker with the Tacky Too so we think it will be a perfect fit! The saddle looks BEE U TI FUL on Sanibel!!! Sara Lee just ooooed and ahhhhed over how nice it was and very comfortable!! We took pix that I'll send you this weekend.
I can't thank you enough for all your help and expertise. We are just thrilled with the craftsmanship of everything we ordered from you. Whenever we need anything else, you will be the first person we contact!
Have a great weekend.
Judith Anne and Sanibel
Good Afternoon, Shari,
Just to let you know, as was indicated by your yesterday's email, our order came in today. He was so excited and said, "this is what I always wanted." Just a little background, he was 80 three weeks ago and happened to mention he would like to have a real holster someday. We are rural folks, always making "do" with whatever!
He will so enjoy this and I want to thank you for making my purchase an enjoyable one. I always appreciate when vendors understand that I won't order on-line, do facebook, or twitter!
Thank you again!
Anita
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