Simply let us know by e-mail within a few hours of placing your order and you will be refunded in full provided my shopping cart merchant hasn't already "batched" the days sales. If they have, I can do a "chargeback" but it costs $25.00 and I would have to charge that to you. In order to eliminate that, I would just charge you a 5% re-stocking fee that will be deducted from your refund. This will cover the charge card commission charges of 2.24% plus the postage to mail out your check. I will send you a business check in the mail less this charge.

After 12 hours, more than likely your order has already been processed, packed and ready to ship. If the shipment has left our premises and you refuse the delivery, the customer will be subject to a $25.00 CHARGEBACK FEE for cancellation of your credit charges.

E-mail us at: salesandpromos@horseloversheadquarters.com