Customer Feedback:

Hi Shari!

I just wanted to thank you again for going far beyond the "call of duty" to help out a complete stranger in need of quick action. Please feel free to post this to your website and/or newsletter so I can share with your other customers and friends what an exceptional person I think you are.

As you know, my hobby is performing in local productions of Broadway musicals. I had the privilege of playing Sheriff Ed Earl Dodd in "Best Little Whorehouse in Texas" in Tampa on November 3rd (this is the character played by Burt Reynolds in the movie!). He's a good ol' boy, a cuss'n, shoot'n, tough, southern sheriff from a time before everyone worried about being politically correct!

Just 3 days before the performance, I found that they hadn't arranged for a gun belt and holster for me to wear. They expected me to carry my .38 revolver in a cheap nylon holster worn on a regular pants belt. I couldn't even get the gun out of the holster to shoot it without having to hold the holster down with the other hand. Puh-leeze!!!!

So I went home after the rehearsal, did a Google search for gunbelts and holsters, and found your advertisement with the exact type of holster I needed.

Hoping to be able to leave a message on an answering machine explaining the plight and need for speed, I was astounded when you answered the business phone number at 9:30 p.m. I explained why I needed the holster in Tampa within two days, and was impressed and delighted when you said you'd check out the inventory of your store and/or your supplier the next morning, and would even check with the post office for express rates. You sounded like you enjoyed the challenge!

As you promised, you called me first thing the following morning with the wonderful news that you could get me the belt and I should receive it by Friday (the show was Saturday).

And then you even called me again on Friday to make sure it arrived!!! And I believe you were even happier than me to find out it arrived and was exactly what I was looking for, right down to the belt size!!! I've included a picture with this e-mail.

These days, when it seems that business people don't want to do much more than the bare minimum in servicing the needs of their customers, I feel very fortunate to have have stumbled onto your website!!! The quality of the belt was top notch, but it was your happy, positive, and enthusiastic attitude and efforts that really impressed me the most! It wasn't even an expensive item, but you made me feel like I was your most important customer!

So I wanted you to know that I think you're a gem!!!!! And I have no doubt that all of your customers have already discovered that for themselves!

You really saved the day, and in the process have won a friend and loyal customer for life!!!

Sincerely, Jerry Slutzky-Florida
 
"Hello Shari,
Just wanted to let you know the gun belt was perfect. My father loves it and the quality is very nice. Thank you for your time in helping me fill out my order. Your company is the best and I hope to be doing more business with you soon."
John Massa - California
 
"Dear Shari
Yes I got my gun belt and I am really pleased with it. It did not stay in the box long before it was used at the range. It fits like a glove and works wonderfully with my rugger. Your custermer care is top notch you can bank on me getting one of those dusters in black in the near future. Once again thanks for your attention to my order."
Jerry Reese - Alabama

 
"{tom}love my gunbelt it is very good leather & wears so comfortably I have told my friends , I will be ordering more soon. Leslie is also just as happy with her bone choker. Im sure she will be adding to the order also {she has her eyes on your wonderful purses }thank you tom&les."
Tom & Leslie Laumeyer - Iowa


 
Another Satisfied Customer!
"I live on a Portuguese archipelago in the middle of the Atlantic Ocean called Azores. I've been using the internet since 1994 and I've bought merchandise from more then one hundred different sites.

In January, I found HorseloversHeadquarters. Right from the start I got impressed with the quality and prices of this site. To me it's the best relation price/quality I've found on all the items that this site sells.

Unfortunately for me, Horselovers didn't ship internationally, so I emailed Shari and then called her to fix my order. I've to tell you that in all the years I've surfed the web I've never found such a professional, friendly, comprehensive and loving lady like she is. I even send her all my credit card information by phone.

Things got even better when some days later I got my order. My gun holster is even better then it looks on the pictures. And the saddlebags she sent me are great, much better then I thought it was.

If you're looking for some of the stuff Shari has on this site stop browsing cause you'll get the best prices and the best quality you can think of. And she also sent me a beautiful postcard with horses.

Thank you Shari, I wish you all the best luck in the world. I'll call you soon for my next order."

Jose Sousa - Portugal